If you cancel your appointment within 24hrs you will be sent an invoice for 50% of the appointment. Same day cancellations will be sent an invoice for the full appointment cost and will not be rebooked until the invoice is paid in full.
***this invoice is non refundable and cannot be allocated or applied to any future services at the salon***
*IF YOU LEAVE YOUR APPOINTMENT WITHOUT VERBALIZING CHANGES BEING MADE OR WANTED, YOU WILL BE LIABLE TO PAY 100% OF THE APPOINTMENT THAT PERTAINS TO THE ADJUSTMENTS. However, WE UNDERSTAND that for some people it can feel unCOMFORTABLE to VERBALIZe these things IN PERSON. Therefore, WE allow for A 24HR GRACE PERIOD TO REACH OUT TO THE SALON IF YOU’RE WANTING A SHIFT TO YOUR COLOR.