If you cancel within 24hrs of your appointment, you will be requested to put a card on file in order to book another appointment.
if a second appointment is cancelled within 24hrs, 50% of the appt cost will be charged to the card on file.
Same day cancellations will be charged 100% of the appointment cost.
*IF YOU LEAVE YOUR APPOINTMENT WITHOUT VERBALIZING CHANGES BEING MADE OR WANTED, YOU WILL BE LIABLE TO PAY 100% OF THE APPOINTMENT THAT PERTAINS TO THE ADJUSTMENTS. However, WE UNDERSTAND that for some people it can feel unCOMFORTABLE to VERBALIZe these things IN PERSON. Therefore, WE allow for A 24HR GRACE PERIOD TO REACH OUT TO THE SALON IF YOU’RE WANTING A SHIFT TO YOUR COLOR.